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Shipping Policy

Thank you for shopping with us! Below is information about how and when your order will be delivered.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has shipped.

Shipping Time

  • Standard Shipping: 7–15 business days
  • International Shipping: 10–25 business days
    (Delivery times may vary due to customs, carrier delays, or high demand.)

Shipping Rates

  • Shipping costs are calculated at checkout.
  • Promotional free shipping may apply on select orders.

Tracking

  • Once shipped, you will receive a tracking number via email.
  • Tracking updates may take 24–72 hours to appear.

Customs & Duties

Customers are responsible for any customs fees, duties, or taxes imposed by their country.

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery timeframe, please contact us at kyxshop@support.com and we will assist you.